Here's my latest article on CustomerThink:
http://www.customerthink.com/article/dont_add_static_contact_center
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About Me
- Andy
- Andy Rudin is the Managing Principal of Outside Technologies, Inc., a sales strategy company in Vienna, VA. He served on the University of Virginia MS/MIT Advisory Board and currently serves on the Editorial Advisory Board for CRM website CustomerThink (www.customerthink.com), for which he writes articles and a regular monthly blog about sales.
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